Credit management in the SHS sector: Insights from pilots in Uganda

There is an inherent tension for PAYG businesses between rapid sales growth and mitigating credit risk, which in some cases, has led to serious challenges in credit management. Companies and stakeholders now recognize these issues and are looking to promote more sustainable commercial approaches, such as emphasizing robust credit management processes to mitigate portfolio risk.

The Uganda Off-grid Market Accelerator (UOMA) presents this report that leverages findings from pilots carried out in Uganda presenting the key factors considered when developing strategies and processes for credit management, insights, best practice and recommended interventions to address many of the challenges highlighted.

Download UOMA CMIR Report


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